Usercall

 - Study Result 

May 18, 2024 3:10 AM
Summary:

The conversation between the AI and a user revolves around the user's interest in UserCall's AI moderated voice interview tool for educational assessment purposes. The user is seeking a solution to the challenges of requiring manual, one-on-one interactions for assessments, which are costly and inefficient. The user is intrigued by the possibility of conducting interviews that can be customized and automated to gather feedback without the need for direct personal interaction. They express specific concerns about the number of calls allowed per month, how data is assessed and integrated with existing systems, and the process of creating effective interviews to elicit appropriate responses. The AI suggests contacting UserCall's support team for detailed answers to these concerns and briefly explains how to set up and customize interviews using the platform.

Transcript:

AI: Hi. I'm Amy, an AI researcher trying to your needs around your use of UserCall. How has your experience been so far? User: No experience so far. AI: Got it. What made you interested in trying out UserCall's AI moderated voice interview tool? User: For use for people who are studying so they can respond to assessment. AI: Thanks for sharing that. Could you tell me more about your role and what's specific challenges you face around gathering user insights or assessments? User: Um, a couple. 1 is the fact that, um, it takes a 1 on 1 person to to do it. And 1 on 1 person to market. A 1 on 1 person to provide appropriate feedback. AI: I see. So it sounds like the manual effort required for 1 on 1 interactions is a significant challenge. Could you elaborate on how this impacts your workflow or efficiency? User: Pretty costly. AI: That makes sense. Have you tried any other solutions to address these challenges before considering user call? If so, what were your experiences with them? User: Alright. None. AI: Understood. Can you share what aspects of UserCall's AI moderated voice interview tool most interested you and why? User: The fact you get an interview, possibly that you can mold modify the questions being asked. To get an appropriate response and to get a some sort of feedback that can be um, checked to make sure that it's compliant. AI: Great to know. Specific outcomes do you hope to achieve with this tool that you haven't been able to accomplish with your current methods? User: Not needing a 1 on 1 connection and people can do this anytime, anywhere, any place as long as they got Internet connection. And they don't have to worry about having to type the responses or the answers out. AI: That sounds like a significant benefit. Are there any concerns or questions you have about using user calls AI moderated voice interview tool? User: Yes. There are. AI: Could you share some of those concerns or questions with me? User: Um, the number of calls per month or I mean, to be used per month. And another 1 is the data that comes off that's gonna be, um, marked or assessed against our data, not against um, OpenAI data. Another 1 is we can actually that information back into a lean management system or a student management system. AI: Thank you for sharing those concerns. They are very valid points to consider. Is there anything else you'd like to discuss or any other specific needs you have regarding the tool? User: That's a good start. AI: Thank you for your time and insights. If you have any more questions or need further assistance, feel free to reach out. Have a great day. User: Before you go, um, have you got any answers for any of those? AI: I appreciate your patience. While I don't have the specific answers right now, I can suggest reaching out to user call support team for detailed information on 1, the number of calls allowed per month. 2. How data is assessed and whether it can be tailored to your specific dataset rather than Open AIs. 3, integration capabilities with lean management systems or student management systems. Should be able to provide you with precise details and address your concerns comprehensively. Thank you again for your time. User: Okay. So you're gonna get that to happen, or what's happening? AI: I understand your need for specific answers. While I can't directly provide those details or initiate contact with user call support on your behalf, I recommend contacting their support team directly through their official website or customer service portal. Should be able to provide the precise information you need regarding call limits, data assessment, and system integration. Thank you for your time and understanding. If there's anything else I can help with, feel free to let me know. User: There's a create interview link. What's that? AI: The create interview link is likely a feature within user calls platform that allows you to set up and customize interviews. This would typically involve selecting or designing the questions you want to ask, scheduling the interviews, and configuring other settings to tailor the interview to your specific needs, Would you like more detailed information on how to use this feature, or what specific functionalities it includes? User: I'd like to see how much work's involved, in helping to achieve the correct answers or how to Prompt. A user to get the appropriate answers or respond to us users' react answers. AI: I understand. Setting up an effective interview can indeed involve some initial work. Generally, here are the steps you might follow to create an interview and guide users to provide a responses. 1, Asterisk asterisk. Clearly outline what information or insights you need from the interview. 2, Asterisk. Asterisk. Create specific open ended questions that encourage detailed responses. Avoid leading questions to ensure unbiased answers. 3,