10x Faster Qualitative User Insights

Save days of work analyzing user interviews, focus groups, open-ended responses and more—with full control via AI powered thematic analysis

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🧐 Uncover hidden patterns in qualitative data

UserCall's fine tuned and optimize AI agents identify themes, sentiments, and patterns that human researchers might miss. Our AI is trained on qualitative research methodologies to extract meaningful insights while maintaining the context and nuance of participant responses.

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✨ Insights from hundreds of responses in minutes

Analyze large volumes of interview transcripts, survey responses, and customer feedback simultaneously. UserCall processes unstructured text data 10x faster than manual coding, while maintaining the rich context and nuance so you can extract to high quality insights much faster.

📊 Automated Coding & Thematic analysis

Replace manual coding with AI-powered theme extraction. UserCall automatically identifies recurring themes, creates code hierarchies, and generates visual representations of your qualitative data—saving researchers days of tedious work.  → Try It Now

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Key Features

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Sentiment Analysis & Emotion Detection

Go beyond basic positive/negative sentiment analysis. Detect complex emotions, intensity levels, and contextual nuances in participant responses to understand the emotional landscape of your research data.
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Automated Coding, Tagging & Theme  Generation

Start with AI-suggested coding based on your research questions and data. Refine and customize your coding structure as needed, with the flexibility to merge, split, or redefine codes throughout your analysis.
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Cross-language Qualitative Analysis

Analyze qualitative data in 32+ languages without translation bias. Compare themes across cultural contexts and identify universal patterns while preserving language-specific nuances and expressions.

Simple & flexible pricing

Start with Support and build your own custom solution or choose The Suite

Lite plan
$69/mo
or $699 yearly
Up to 12 call recordings per month
Up to 80 qualitative analysis runs
Limited AI chat qualitative insight Q&A
Max 9 minute interviews
Up to 2 interview links
Customizable interview questions and learning goals
Full call transcripts w/ summaries
Custom branded interview links
Customizable voices & languages
Purchasable additional recordings
Get started
Core plan
$159/mo
or $1599 yearly
Up to 30 call recordings per month
Up to 200 qualitative analysis runs
Unlimited AI chat qualitative insight Q&A
Max 12 minute interviews
Up to 5 interview links
Custom LLM model options
Outbound phone calling option (at additional cost)
Plus everything in Lite plan
Get started
Enterprise plan
Contact
Custom seats
Custom qualitative data analysis runs
Custom call minutes per month
Custom call time limits
Custom integrations & features
Plus everything in Core plan
Get started
Pay-as-you-go options also available. Contact us if you are a small startup, student or non-profit—and we can provide some discounts :)

FAQ

Does AI really understand qualitative data? 💬

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A highly skilled researcher with much context and experience can likely spot nuanced insights better than AI. However, it can take days of manual work to dig through interview transcripts to get to these nuanced insights. And we know the cookie-cutter responses you might get from dumping data to chatGPT isn't sufficient.

UserCall's theme extraction achieves 85-95% agreement with expert human coders across most domains. The system uses advanced contextual understanding to identify meaningful patterns while reducing researcher bias. You maintain full control to review, refine, and adjust the AI-suggested themes, combining the efficiency of automation with human expertise.

UserCall’s AI goes through each transcript line by line to automatically tags key insights, detects themes, and highlights patterns so you can instantly make data-driven decisions. It's a tool to help accelerate the work of researchers and product leaders.

Can I integrate with my existing research tools? 🔄

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Yes! UserCall integrates seamlessly with popular research platforms including Qualtrics, SurveyMonkey, NVivo, and ATLAS.ti. Import data directly from these tools or export your analysis results in multiple formats (XLSX, CSV, SPSS, etc.). Our API also allows for custom integrations with your organization's existing research infrastructure.

Can I customize how AI tags and analyzes data? 📊

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Absolutely! You can set custom themes, tags, and filters to align AI analysis with your specific research goals. You can also chat with your qualitative data with Usercall's Q&A feature and get detailed analysis such as frequency analysis, tag/theme summaries with supporting user quotes/excerpts and much more.

How does UserCall handle research ethics and data privacy? 🔒

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UserCall is designed with research ethics at its core. All data is encrypted end-to-end, and we offer anonymization tools to protect participant identities. Our platform complies with GDPR, CCPA, and IRB requirements for research data. You can set custom retention policies, and we provide detailed audit trails for all data access and processing activities.

Ready to revolutionize your qualitative research?

Join leading researchers and insights teams already using UserCall to analyze qualitative data 10x faster with greater depth and accuracy.
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